Seriously BT is THE most deficient company out there. I swear. For years they wouldnt allow LLU for a number of made up reasons. They had to be forced in order to let LLU in.
Ill tell you a little story. 5/6 months. Thats how long my BT exchange has been congested. My ISP complains to them, I ring up india and complain to them (for all the good that does me, mindlessly parry back what ive said then say I need to speak with my ISP). Written a letter to them. Im still running on a congested exchange.
Oh if anyone high up in BT is reading this Exchange is Wisbech. Oh, and I hate you.
Now, something else. So I decide to lower my contention and go with a 20-1 instead of a 50-1. Its a simple package change with my ISP but BT have to change stuff in the exchange. Fair enough. This is a simple operation that should lead to about 20 minutes of outage max. My Broadband was off for 10 days. Im not kidding you, 10 days. Now that might not seem like alot, but for a quick procedure this is appaling. From what we were told by the engineer who phoned us up to apologize (1471'd the exchanges number too, as you cant get that number) higher up in BT Wholesale they told them the wrong thing, they told them a few different wrong things consistently for 10 days.
And these are the people you are praising? I wouldnt trust them to look after a tin of paint let alone my telecommunications. Unfortunately, out here in the sticks, we have no choice.
Ill tell you a little story. 5/6 months. Thats how long my BT exchange has been congested. My ISP complains to them, I ring up india and complain to them (for all the good that does me, mindlessly parry back what ive said then say I need to speak with my ISP). Written a letter to them. Im still running on a congested exchange.
Oh if anyone high up in BT is reading this Exchange is Wisbech. Oh, and I hate you.
Now, something else. So I decide to lower my contention and go with a 20-1 instead of a 50-1. Its a simple package change with my ISP but BT have to change stuff in the exchange. Fair enough. This is a simple operation that should lead to about 20 minutes of outage max. My Broadband was off for 10 days. Im not kidding you, 10 days. Now that might not seem like alot, but for a quick procedure this is appaling. From what we were told by the engineer who phoned us up to apologize (1471'd the exchanges number too, as you cant get that number) higher up in BT Wholesale they told them the wrong thing, they told them a few different wrong things consistently for 10 days.
And these are the people you are praising? I wouldnt trust them to look after a tin of paint let alone my telecommunications. Unfortunately, out here in the sticks, we have no choice.